Shipping Policy
At LeelaLer, every piece is thoughtfully handcrafted and carefully packed to ensure it reaches you safely. We are committed to delivering your order smoothly and transparently.
Order Processing Time:
All orders are processed within 2–4 business days after confirmation.
Orders are processed Monday to Friday (excluding public holidays).
During festive seasons, sales, or special launches, dispatch timelines may be slightly extended.
Custom or made-to-order pieces may require additional processing time, which will be communicated separately.
Once your order is shipped, you will receive a confirmation email or message with tracking details.
Shipping Within India:
We offer pan-India shipping through trusted courier partners.
Estimated delivery timeline: 4–7 business days after dispatch (depending on location).
Delivery timelines may vary slightly for remote areas.
Please ensure that your shipping address and contact details are accurate at the time of placing the order to avoid delays.
International Shipping:
International shipping availability may vary. For international orders, shipping timelines and charges will be communicated at the time of purchase or upon request.
Custom duties, taxes, or import charges (if applicable) are the responsibility of the customer and must be paid at the time of delivery.
Shipping Charges:
Shipping charges (if applicable) will be calculated and displayed at checkout.
Free shipping offers, if running, will be automatically applied as per the offer terms.
Order Tracking:
Once your order is dispatched, tracking details will be shared via email or Whatsapp Message. You can use the tracking link to monitor your shipment status.
If you do not receive tracking details within the expected timeframe, please contact our Customer Care team.
LeelaLer cannot be held responsible for delivery delays caused by:
Incorrect or incomplete shipping address
Unavailability of the recipient
Courier-related delays beyond our control
Natural disruptions or unforeseen circumstances
Failed Delivery Attempts:
Our courier partners will typically attempt delivery up to three times. If the package is returned to us due to:
- Incorrect address
- Non-availability
- Refusal to accept delivery